COMMONLY ASKED QUESTIONS
CAN YOU PUNCH HOLES FOR STRAP LOCKS?
We can punch holes for any size lock you've got. Order your strap and email us with the type of lock you have (Dunlop, Schaeller, etc.)
CAN YOU MAKE ME A CUSTOM SIZE?
Yes. Contact us. Guitar straps are measured from strap hole-strap hole. Belts are measured from prong to center hole. We can provide visual aid so you get your sizing correct. All custom sized work is non-refundable.
CAN YOU MAKE SOMETHING THAT ISN'T A STRAP?
Yes. We've made gig bags, stick bags, camera bags, bag-bags, saddlebags, cuffs, watch bands, jackets, sexy leather, motorcycle seats, chairs & much more. Check out the custom section and get inspired.
DO YOU HAVE A RETAIL LOCATION?
No.
CAN YOU INCLUDE A LETTER OF AUTHENTICITY WITH THE STRAP?
Yes, contact us.
DO YOU SELL GIFT CERTIFICATES?
Yes, contact us.
I'M A TOURING ARTIST AND WANT AN ENDORSEMENT. CAN YOU GIVE ME FREE GEAR?
We rarely do that. Sometimes we give discounts or will do a trade.
DO YOU DONATE TO CHARITY?
Many of the goods sold on the Heavy Leather NYC eBay site donate a portion of the sale to charity. If you have a charitable cause you'd like us to contribute to, contact us!
WHAT IS YOUR EMAIL ADDRESS?
Rachael@heavyleathernyc.com