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Heavy Leather NYC products are hand crafted in the USA. Our guitar and camera straps are made to order and can take up to a week to ship, custom orders may take longer. Please inquire about lead times before purchasing. We accept returns on unused product within 14 days. Custom orders are non-refundable. Terms for custom orders will be decided on an order to order basis, all inquiries will be kept discrete and a 50% deposit is required before custom work can commence. All return/exchange shipping costs are the responsibility of the buyer unless product is defective. For wholesale inquiries email RACHAEL@HEAVYLEATHERNYC.COM

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